Archive for December, 2016

Telecommuting is Becoming Increasingly Popular, Report Shows

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According to Gallup’s annual Work and Education poll, the percentage of people who have telecommuted, both part- and full-time, climbed from 30% in 2008 to 37% in 2015, and that number is climbing every single day.

Nearly 64 million U.S employees, or 50% of the workforce, holds a job that allows them to work from home at least part time. With the addition of new technologies and communication solutions — plus the constant urge to check your email inbox — the number of telecommuters is set to increase even more within the next few years.

As of now, the U.S. News and World Report says that 4% of employees in Delaware are full-time telecommuters who are working from their home or on the road while travelling. Though that number seems quite low, the number of workers who telecommute part time is much higher.

But many companies are not creating environments that allow their employees to work from home or remotely. While some industries, like manufacturing, retail, food service, or other jobs that require their workers to be physically present, are obviously unable to grant work from home benefits, many industries can. Sales and marketing professionals, social media managers, software engineers, and designers, for example, are all able to enjoy the luxury of telecommuting.

In many cases though, these employees are bound to their desks, often less productive than they would be otherwise.

The benefits of telecommuting are vast for both employer and employee. Not only are workers often more productive in their own environments, they are often happier as well. Working from home allows many employees to spend more time with their families, attend doctor’s appointments or other engagements, and reduces unscheduled time off from work.

Telecommuting also eradicates the need for lengthy commutes, which can often exhaust and anger workers. When employees are able to work from home, they are able to avoid rush hour traffic and possible accidents as well.

Businesses who have telecommuting employees need communication solutions like cutting edge Delaware business phone systems. These secure digital phone systems lower costs of phone systems and enable video conferencing, among other benefits.

ARG Communications can deliver the network infrastructure and telephone systems needed to make telecommuting efficient and desirable for employers and workers alike. If you have any questions about telecommunication software for the modern office, give us a call.

Things to Look for in a VoIP Services Provider

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Today, your business likely relies on technology for virtually every aspect of your operations. From closed-circuit television systems that give you peace of mind when you’re not in the office to video messaging, email, and telecommuting, it would be hard to find a part of your business that doesn’t incorporate at least some type of technology.

VoIP services is just one of these examples, but it’s also an increasingly important one. Standing for Voice over Internet Protocol, VoIP technology allows the user to make voice phone calls using a broadband Internet connection instead of a traditional analog phone line.

Before jumping onto the VoIP services bandwagon, it is important you find a trusted hosted phone systems provider. The VoIP industry grew by more than $76 billion in 2015 alone, so it is important you find a provider that will be able to lead you to new heights in this growing field.

Here are three things to look for when choosing a VoIP services provider for your small business:

A secure data center
You will want to look for a provider who has a data center that is protected by a government-authorized network for technology and communication. This will ensure that the system stays secure and functioning even if the provider’s data is breached or compromised.

A protected network
It is crucial to the safety of your business that your provider’s network points are completely firewalled and that full security measures are taken wherever possible. Ideally, they should offer separate systems so that an Internet failure will not affect calls to the center. Considering that calls are coming through on the Internet — which makes the data accessible to hackers — it is important that each call goes through a secure and protected network.

At the end of the day, you will want to look for a company that does not plan downtime. This means that no matter what time a customer calls in, they will be able to be met with an answer. You will want to ask the company what percentage of uptime you can expect so you are getting the best bang for your buck.

ARG Communications understands the importance of reliability and quality. Contact our professionals to implement affordable VoIP services in your Delaware small business today.