Archive for May, 2017

Pros And Cons For VoIP For Your Business!

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VoIP (Voice over Internet Protocol) systems are becoming more and more popular, with statistics stating that by 2018 there will be nearly 1 billion users signed up for mobile. But what is it, and how does it affect your business? And is it really worth “cutting the cord” (moving away from traditional business phone systems) for?

There are two ways to approach VoIP business systems; hosting the service on your own servers, and having someone (typically a company that runs a service) host them for you. Hosting yourself takes a little more work, and means getting the necessary hardware to keep the servers running and stable.

Having another company provide the service for you, however, means that you just have to focus on the business side of things. The provider will handle all the heavy lifting, delivering calls to your phones and software client. In general, you’ll at most need to find a space for a small box of hardware somewhere on-site.

Now, depending on the size of your company, moving into a VoIP system could cost next to nothing, or cost a significant up-front expense. You’re going to need a lot of bandwidth on your internet in order to handle multiple clients at the same time, and your internal network needs to be able to handle the burden.

But is it worth getting for your business?

VoIP is significantly less expensive than traditional business phone services. You need to lease less hardware, and often don’t need to get any new hardware at all, unlike switching to new phone systems. You also don’t need to worry about location costs if some of your employees work in different locations.

The utility, price, and freedom of the product are what makes VoIP business systems a great investment. Especially with mobile VoIP becoming more popular, and no extra costs. Just register with your provider and your phone is now a mobile VoIP device.

The biggest drawback, however, is that your entire business relies on the internet, and so if it goes out, so does your company’s ability to run. That’s why it is imperative that you have a provider that is stable and offers services to assist in these circumstances.

VoIP could be a huge step forward for your business, but make sure you do your research to see if it’s right for you. Contact us for more details!

3 Things To Keep In Mind if You’re Company Uses VoIP!

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The internet changed the game when it came to business and professional work environments. It allowed companies to be run solely online, or to have employees work from anywhere in the world as long as they had the internet. Executives could use skype or other chat programs to host meetings using camera systems instead of phone systems. The only thing that seemed to remain was the phone.

But even that appears to be changing.

For those not familiar with it, Voice over IP, or VoIP, is not a new system. It’s been present for some time in the corporate world and has a thriving industry. The industry grew over $76 billion in 2015 and had a 50% increase in small office/home office subscribers that year as well.

VoIP business systems are designed to work differently than systems that rely on phone lines. They rely entirely on the internet to function, at least the more modern ones. That means that businesses can stop relying on commercial telephone systems, or home phone systems if a home-office based business, to operate and instead move to the internet.

These systems still need the use of a phone, or a headset, to speak. But VoIP can also be used in cell phones and smartphones, making it mobile and convenient.

For those who are already using VoIP instead of standard commercial telephone systems, here are some tips to improve your system’s performance:

  1. Ensure Core SecurityThough VoIP systems are mostly stable and secure, having improved as time progressed and technology developed, it is incredibly important to make sure that your network is secure. The internet is a dangerous place for data, and you may be vulnerable to attack. Keep your security systems up to date.
  2. Test and Measure Your Systems

    Constant testing is a must when dealing with technology. You want to make sure your systems have been thoroughly tested before going live with a new update or program. Don’t make the mistake of immediately pushing out an update without proper testing or else your systems may end up crashing.

  3. Keep the Core In Mind

    When making decisions to update your networks or your company’s systems, be sure to look at the needs of the update compared to your current infrastructure’s ability to support it. Specifications need to be kept in mind to avoid any system crashes or issues with customers.

If you have any suggestions about VoIP, or questions regarding the system, contact us today!