The Benefits of Utilizing a Hosted Phone System For Your Business
Before we touch base on the benefits of a hosted phone system, you need to understand what it actually means. So, what exactly is a hosted phone system? I’m sure you may have heard of “The Cloud”. In layman’s terms, the cloud refers to the act of storing data and/or services over the internet to an off-premise service provider rather on your hard drive. A hosted phone system, also known as VoIP (Voice over Internet Protocol), is a phone system that resides off premise, or in the cloud and provides you service to your end-point (I.E. Desktop Phone, Softphone, IOS or Android Device) over the internet. While the cloud is often misunderstood causing hesitation and doubt, the benefits of utilizing a hosted phone system for your business is tremendous.
- Cost Effective- Compared to premise based phone systems, VoIP is much less in price (due to decreased installation costs and maintenance fees, as well as your phone line service in one low payment), ultimately giving you a greater return on your investment.
- Flexibility- Your staff can essentially work virtually at any location if need be. This is a great bonus for smaller companies because hosted phone systems will give off the illusion that your company is actually bigger than it really is. With a portal login this also gives you greater flexibility in forwarding calls or making admin changes.
- Outsource Maintenance- your phone system will be hosted in an off-site location by your phone system provider. This means that you don’t have to devote time or money to keeping an on-site system running. The hosted platform has redundancy in multiple co-locations, nationally. Meaning if a server was to fail in the provider’s office, your service is automatically re-routed to one of the other co-locations, thus reducing the chance of a down system.
Thinking about switching to a hosted phone system? Contact us today at ARG to speak to one of our qualified technicians.