3 Mistakes Businesses Make When Upgrading Their Phone System

If you run a business, you need to have a reliable communication system. Whether you're dealing with customers, employees, or other businesses, your phone system installation needs to be top-notch. But with so many choices available to you, deciding on the right one can be a challenge. Unfortunately, many companies have to learn the hard way that they've chosen incorrectly. To avoid the same fate, here are three common mistakes businesses make with their new phone systems.

  1. Basing a decision on initial cost
    Many new phone systems offer a lower up-front cost, which can convince business owners they're getting a great deal. But you may have to deal with additional annual charges, maintenance fees, or other upgrades, too. Make sure you read the fine print and make your choice based on the service and features you'll get, rather than the lowest price.
  2. Being enticed by flashy features
    To that end, give careful consideration to the attributes you'll actually need in your phone system. Before purchasing, be sure to plan ahead and ask your provider about the most common features businesses ask for. More than likely, you'll need a voice mail service, the ability to record calls, hold music, and some other features. However, there are probably quite a few offerings that you don't need. Since these can impact how much you're paying every month, make good decisions about which features you'll use and which you won't.
  3. Not getting a VoIP system
    VoIP services are becoming more popular every year. In fact, the number of subscribers who use VoIP in small or home offices is projected to grow to $262 million, which is a 50% increase since 2011. VoIP provides more flexibility, saves money, and will be easier to use. If you want to ensure you never have to deal with phone system failure, VoIP is the way to go.

Your business doesn't have to deal with an outdated, undependable method of communication or overall safety. If you're in need of better telephone systems or video surveillance for your business, ARG has you covered. To find out more, get in touch with us today.

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