The internet changed the game when it came to business and professional work environments. It allowed companies to be run solely online, or to have employees work from anywhere in the world as long as they had the internet. Executives could use skype or other chat programs to host meetings using camera systems instead of phone systems. The only thing that seemed to remain was the phone.
But even that appears to be changing.
For those not familiar with it, Voice over IP, or VoIP, is not a new system. It's been present for some time in the corporate world and has a thriving industry. The industry grew over $76 billion in 2015 and had a 50% increase in small office/home office subscribers that year as well.
VoIP business systems are designed to work differently than systems that rely on phone lines. They rely entirely on the internet to function, at least the more modern ones. That means that businesses can stop relying on commercial telephone systems, or home phone systems if a home-office based business, to operate and instead move to the internet.
These systems still need the use of a phone, or a headset, to speak. But VoIP can also be used in cell phones and smartphones, making it mobile and convenient.
For those who are already using VoIP instead of standard commercial telephone systems, here are some tips to improve your system's performance:
- Ensure Core SecurityThough VoIP systems are mostly stable and secure, having improved as time progressed and technology developed, it is incredibly important to make sure that your network is secure. The internet is a dangerous place for data, and you may be vulnerable to attack. Keep your security systems up to date.
- Test and Measure Your Systems
Constant testing is a must when dealing with technology. You want to make sure your systems have been thoroughly tested before going live with a new update or program. Don't make the mistake of immediately pushing out an update without proper testing or else your systems may end up crashing.
- Keep the Core In Mind
When making decisions to update your networks or your company's systems, be sure to look at the needs of the update compared to your current infrastructure's ability to support it. Specifications need to be kept in mind to avoid any system crashes or issues with customers.
If you have any suggestions about VoIP, or questions regarding the system, contact us today!