In any kind of small office or business setting, communication is key. It's important to have a reliable system in place to keep in contact with both your workers and your clients, or else your business will struggle. While a traditional business phone system is a good start, it is rather limited in what it can help you with. For some businesses, that's enough. But for businesses really looking to grow and flourish, they need more.
One of the many perks of replacing a phone line in a business with an NEC VoIP phone system is it can save you anywhere between 20% and 50% on monthly phone bills. But that is only one of the many bonuses NEC phone systems can offer. Below are three priceless features you can get when switching from commercial telephone systems to NEC.
- Contact Center
Though some may cringe at the thought of needing to use a large contact center with a robotic voice that sends you on a wild goose chase until you get a human, NEC's contact center isn't like that. They are specifically tailored for small businesses. You are able to use this center to monitor the length of time you're on hold, see when people call, and even deal with staffing challenges. It's the ideal contact center for small businesses.
- Keep Your Business Connected
For a growing small business, you may find yourself running into the problem of having several office locations in different towns. This can lead to a serious communication breakdown and really hurt your business. With NEC phone systems, you can maintain a consistent line of communication and even set up a routing system to certain numbers across all office locations.
Whether you're using your home as an office or you're a technician who comes from home rather than a construction office, you can always stay connected by linking your cell phone to your desk phone with NEC phone systems. Now you don't have to worry about missing calls or getting stuck in one place, waiting for the phone to ring. Wherever your cell phone goes, your business can go too.
For everything that helps your business run, you want the best of the best. A basic telephone system could help, but NEC phone systems offer your business a chance to prosper far beyond that. If you want to see your small business grow, consider a new phone system today.